Here's Your 99 Cents Change, Sir
Thu Jan 22nd 2009, 11:54am
99 Cents Change
I saw the amount for my Double-Double combo come up, $6.01, and thought, "Damn, I have no
change on me". I looked through my wallet and handed the guy seven dollars. He took it,
put the money down on the cash register, and started making noises in the coin
compartments. I shot him a look that could only have been interpreted like, "You're not
really going to hand me 99 cents in change, are you?" (Whisk! Whisk! Whisk! The coins
kept coming).
"Here's your 99 cents change, sir". Three quarters, two dimes, and four pennies. Not
quite the most amount of change one could have in his pocket and still not be able to
change it in for a dollar (that would be three quarters, four dimes, and four pennies, see
this post
for that little bit of trivia), but enough to essentially rip me off of one extra dollar,
weigh down my pocket, and put a little cha-ching sound into every step. Sure, I didn't
really loose that dollar, I put my change in a bowl at home at night, and every 6-12
months or so we take it to the bank for deposit, but that pocket full of change was
aggravating all the same.
Upon sitting down, I noticed my buddy David had ordered the same thing, but his cashier
had rung him up as having paid that extra penny, so his change could be handed back in
whole dollars.
On Sat Feb 14th 2009, 9:31pm, rewerw posted:
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On Sat Feb 14th 2009, 9:31pm, rewerw posted:
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On Mon Feb 23rd 2009, 7:21am, subnetting is fun posted:
On Thu Mar 19th 2009, 4:25pm, Kindigulous posted:
You don't wear Penny Loafers still?
On Fri Mar 20th 2009, 2:28pm, Steve Kehlet posted:
I don't :-), but I have started trying to carry a dime or quarter on me at
all times.
On Tue May 19th 2009, 6:45am, Caitlin posted:
Oh seriously. You were so upset by having change handed to you that you had
to post to your blog?
As a cashier, I find that hilarious. I've never had anyone be upset by
getting change back before. Or would you have preferred that he got written
up for his cash drawer being off? If every cashier on that drawer had done
something similar, that could have added up to a few dollars, then his
accountability would have come under fire.
Next time, realize that he's a living person, who probably worked hard to
get that job in today's economy, or is just happy he has it, and wants to
do the right thing. Cashiers are people, not machines.
On Tue Oct 20th 2009, 8:51pm, Visitor posted:
Do mental maths. Always pay in a way that you make the coins you carry
less. Never had to take coins to the bank and always had a light wallet.
On Tue Oct 20th 2009, 8:53pm, Visitor posted:
Do mental maths. Always pay in a way that you make the coins you carry
less. Never had to take coins to the bank and always had a light wallet.
On Tue Oct 20th 2009, 8:54pm, Visitor posted:
Do mental maths. Always pay in a way that you make the coins you carry
less. Never had to take coins to the bank and always had a light wallet.
On Mon Oct 26th 2009, 1:50pm, Clay posted:
@Caitlin
There is such a thing as customer service, and any company that is so
draconian as to reprimand someone over a few pennies' difference in a cash
drawer at the end of the day doesn't have much of it.
The little things don't go unnoticed. It may not cost you a customer
outright, but it does contribute to the overall experience.
As you're a cashier, I'll suggest an experiment. For a couple weeks, when
confronted with the above situation, 'go the extra penny' and see what
happens. Watch your customers' expressions and see if you notice a
difference. Or if that's too esoteric, watch your tip jar instead.
